Currently in Certification audit · NDIS Quality and Safeguards Commission
NDIS support that
starts with actually
understanding the person.
Sector references
Sector references
Current NDIS audit scope.
Sector references
Scope ledger
9
Modules
7
Choose a service or audit module
Core Module: Rights, responsibilities, governance and delivery of supports/services
- Core Module
Rights, responsibilities, governance and delivery of supports/services
The baseline certification module: rights, choice and control, governance, risk, complaints, incidents, workforce, support planning, service agreements, and safe delivery environments.
Human rights, privacy, dignity, independence, informed choice, and freedom from violence, abuse, neglect, exploitation, and discrimination.
Provider governance, risk management, quality management, information handling, complaints, incident management, worker capability, and continuity of supports.
Support planning, responsive delivery, transitions, safe environments, participant money/property, medication, mealtime, and waste controls where relevant.
Participant-facing rights and privacy materials in plain language.
Board and management delegations, risk register, incident register, complaints register, and continuous-improvement log.
Service agreement, support plan, handover, review, and exit templates mapped to the Practice Standards.
Core Module: Management of Medication
- Core Module 4.3
Management of Medication
Participant-specific medication records that identify the person, medication, dose, timing, route, and administration instructions.
Worker understanding of medication effects, side effects, errors, omissions, and incident steps.
Secure storage and separation so medications are identifiable, differentiated, and accessed only by trained workers.
Medication profile, administration record, consent, and prescriber or health-practitioner directions.
Worker competency sign-off before medication tasks are rostered.
Medication incident form, review pathway, and family/practitioner notification workflow.
Core Module: Management of Waste
- Core Module 4.5
Management of Waste
Safe storage and disposal practices that comply with current legislation and local health requirements.
Reporting, recording, investigation, and review of incidents involving infectious material, body substances, or hazardous substances.
Emergency plans and worker training for protective equipment, clinical waste, sharps, and hazardous-substance handling.
Waste segregation and disposal procedure, including sharps and contaminated materials.
PPE training and competency records for workers handling waste or hazardous substances.
Hazardous-waste incident log, emergency response plan, and post-incident review template.
Core Module: High Intensity Daily Personal Activities
- Module 1
High Intensity Daily Personal Activities
Complex bowel care, enteral feeding, severe dysphagia, tracheostomy, urinary catheter, ventilator, subcutaneous injection, and complex wound supports.
Health-practitioner input, participant consent, risk and emergency planning, and regular review of health status where required.
Roster controls so workers only deliver the high-intensity tasks they have been trained and assessed to perform.
Participant-specific support plan written with an appropriately qualified health practitioner.
Current worker training and competency sign-off for each relevant descriptor.
Shift handover, incident escalation, and refresher-training schedule.
Core Module: Specialist Behaviour Support
- Module 2
Specialist Behaviour Support
Evidence-informed behaviour support that is appropriate to the participant and compliant with Commonwealth, state, and territory rules.
Functional behaviour assessment, behaviour support plans, practitioner suitability, and clinical supervision.
Consultation with participants, support networks, implementing providers, and mainstream services where needed.
Practitioner suitability evidence and supervision record.
Functional behaviour assessment, behaviour support plan, and plan review schedule.
Restrictive-practice rationale, authorisation evidence, reduction strategy, and Commission lodgement pathway where applicable.
Core Module: Implementing Behaviour Support Plans
- Module 2a
Implementing Behaviour Support Plans
Supporting assessment and plan development by sharing observations, records, and implementation data with the specialist behaviour support provider.
Training workers to implement positive behaviour support strategies and, where authorised, restrictive-practice safeguards.
Monitoring, monthly reporting, review triggers, and incident reporting for emergency or unauthorised restrictive practices.
Plan activation and authorisation record in the Commission portal where required.
Worker induction, competency, coaching, and performance-check records for the plan.
Monthly restrictive-practice data, review notes, debrief records, and reportable-incident workflow.
Core Module: Early Childhood Supports
- Module 3
Early Childhood Supports
Child rights, child-safe risk controls, family choice and control, cultural responsiveness, and continuity of support.
Natural-environment assessment, inclusion in everyday routines, collaboration across family and providers, and key-worker coordination where chosen by the family.
Evidence-informed, outcome-based planning with functional goals measured and reviewed in ways the family can understand.
Family-led intake, goals, strengths, routines, and consent record.
Child-safe procedure, risk screen, and continuity plan for unavoidable changes or interruptions.
Functional outcomes plan, coaching notes, collaboration log, and family-readable progress review.
Core Module: Specialised Support Coordination
- Module 4
Specialised Support Coordination
Understanding risk factors, crisis triggers, complexity, and the supports needed to prevent or respond to breakdowns.
Coordinating NDIS and mainstream providers, monitoring plan implementation, and helping the participant use supports effectively.
Clear explanation of support options, budget use, provider interests, and conflict-of-interest boundaries.
Risk and complexity formulation with participant and support-network consent.
Provider coordination log, crisis-response plan, plan review notes, and monitoring-obligation tracker.
Conflict-of-interest disclosure and referral documentation.
Core Module: Specialist Disability Accommodation Module
- SDA Module
Specialist Disability Accommodation Module
Participant housing rights, privacy, autonomy, informed choice, and reasonable adjustments or modifications to the dwelling.
Separation of SDA from other supports, including separate agreements and transparent conflict management.
SDA service or tenancy agreements, property enrolment, rent/bond arrangements, repairs, maintenance, and issue response.
Participant-readable SDA agreement and rights/responsibilities materials.
Conflict-of-interest procedure separating housing from support delivery.
Dwelling enrolment, maintenance, repair, complaint, and tenancy-management records.
- NDIS Quality and Safeguards Commission
- Practice Standards
- Module 1: High Intensity Daily Personal Activities
- Module 2: Specialist Behaviour Support
- Module 3: Early Childhood Supports
- Module 4: Specialised Support Coordination
- SDA Module
- Core Module
- Certification Audit
Atlas is the front door. The
pillars deepen the pathway.
- Central brand
Atlas Ability Network
The visible, trusted front door for research-led assessment, person-centred NDIS support, early childhood guidance, and clear pathway recommendations for families, professionals, and partners.
I Can You Can
Experiential learning, Emotional IQ, wellbeing, creative programs, and qualification pathways into employment and career development.
Emotional IQ, social skills, confidence, life skills, and creative growth programs.
Permaculture wellbeing, art, music, and photography programs can link assessment findings to lived practice.
Pathways can move from personal growth into recognised learning, employment readiness, and career development.
Training and workforce
Registered Training Organisation
Accredited and custom training for support workers, educators, parents, carers, and organisations.
Training can scale from individual skill sets to workplace workshops and broader workforce development.
The CHCMHS011 TAS adds a concrete 24-hour face-to-face wellbeing unit to the training catalogue.
Healing House Research Foundation
Advanced neurological and health assessment technologies sit here, separate from NDIS service delivery.
Pilot personal programs can support privately funded access to specialised or faster support pathways.
Research themes include complex trauma, DVA, neurodegenerative disability, autism, assistive technology, and enhanced assessments.
The instruments we use.
What “gold standard” means for NDIS evidence
WAIS-5
Wechsler Adult Intelligence Scale
WAIS-IV
Wechsler Adult Intelligence Scale
WISC-V
Wechsler Intelligence Scale for Children
ABAS-3
Adaptive Behavior Assessment System
Vineland-3
Vineland Adaptive Behavior Scales
WHODAS
WHO Disability Assessment Schedule
LSP-16
Life Skills Profile
ADOS-2
Autism Diagnostic Observation Schedule
CBCL
Child Behavior Checklist
DECA
Devereux Early Childhood Assessment
ASQ:SE-2
Ages & Stages Questionnaires: Social-Emotional
Brookes Publishing·Early childhood
CANS
Child and Adolescent Needs and Strengths
What “gold standard” means for NDIS evidence
Assessment in.
Plan out.
Reviewed every quarter.
Assessment
A named clinician administers the relevant standardised cognitive and adaptive instruments, and records the date the data was collected.
Behaviour Support Plan
The Behaviour Support Plan is written from the assessment on file. The plan names the assessor, the supervisor, and the data-collection date, and sets a fading schedule for any authorised restrictive practice.
Quarterly review
Progress against the plan is reviewed every 3 months. Reviews are written, dated, and shared with the participant and their nominated decision-makers.
End-of-plan comprehensive report
One comprehensive report is produced at the end of each NDIS plan period, summarising assessments, plan changes, and outcomes against the goals on file.
What this means for participants
Your plan is anchored to a current assessment.
The plan is reviewed every three months.
A comprehensive report at the end of your NDIS plan documents what changed.
What this means for referrers
Quarterly review reports arrive on a fixed schedule.
Each report references the assessment data that informed plan changes.
The end-of-plan report is the basis for the next plan request.
Built for the next era of
early childhood support.
Honest framing
We won't promise what no one can promise yet.
The 2027 reforms are still being designed. We won’t tell you exactly how they’ll affect your child’s plan – nobody can yet. What we can do is be ready, and not lock anyone into long agreements that survive past the transition.
Source: National Disability Insurance Agency (public)
Eight commitments. Each
backed by an internal policy.
These read like marketing if they aren’t enforced. They are not marketing. Each line is paired with the internal policy that enforces it. They go live on this page only when our governance has signed them off.
We don't pay or receive referral commissions.
We don't use Support Coordination as a funnel into our own SIL, SDA, or daily supports. Internal referrals require a written three-provider comparison.
We don't cold-call, door-knock, or run “free assessment” lead-magnet ads.
We don't onboard a participant without sighting the current NDIS plan and confirming the support category and budget.
We don't bill travel we didn't travel, or hours we didn't deliver.
We don't write Behaviour Support Plans without a current cognitive and adaptive assessment on file.
We don't use restrictive practices that aren't authorised under the relevant State/Territory framework, and we don't quietly leave them in place - every plan has a fading schedule.
We don't recycle templates. Each BSP names the assessor, the supervisor, and the date the data was collected.
If we ever break a line on this page, the right thing to do is hold us accountable. Make a complaint to us, or directly to the NDIS Quality and Safeguards Commission on 1800 035 544.
Start with the right contact.
- For Referrers · Support Coordinators · Plan Managers · GPs
I'm a
referrer.
Send a referral with one form. We’ll come back to you with a named clinician and a confirmed assessment plan.
- For Participants · Families
I'm at the
start of this.
Not sure which? Call 1300 000 000.